the pldt csr agent

i recently heard the pldt agent cursing scandal. poor csr. why didn't she check if the mute button was on. *snobs* but it really happens. sometimes you just can't control it. i remember it also happened to me. the difference in my case is that i was talking to an american meaning he wasn't able to understand anything i've said when i lost my temper. (tee-hee ) i guess this csr reached the point of burnout and stress. i can't blame her. the call center industry is really not ideal for the sensitive and shy. if you're fond of talking and answering phone calls then yes, this job is for you. i've had my share of experience for almost 2 years and yes, it was a stressful job. but not all of it of course. having a good company beside you really makes the workload easier to handle.

haven't heard it yet? click the link below and press the play button:

http://pau.araos.com/pldt-mydsl-csr-loses-it